Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-young-adults-german-speaking.denvermentalhealthcare.com (hereafter referred to as “Therapy for Young Adults German Speaking,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with Therapy for Young Adults German Speaking’s online presence, including:

Please note that this policy does not extend to third-party platforms, services, or websites linked from ours, which have their own privacy policies governing data handling practices.

Processing Activities

This Privacy Policy is relevant when you engage in any of the following activities:

  • Creating and using an account on our platform
  • Browsing, searching, or interacting with our website
  • Subscribing to newsletters, receiving emails, calls, or texts/SMS from us
  • Providing feedback or participating in surveys
  • Making purchases or providing payment information

Personal Data Collection

We collect various categories of personal data about our users to enhance their experience and provide tailored services. The types of data we gather include:

Account and Profile Information:

  • User names, email addresses, and passwords (hashed and encrypted)
  • Contact preferences and communication settings

Payment and Financial Data:

  • Billing information such as credit/debit card numbers, expiration dates, and CVV codes (securely stored)
  • Transaction history and payment records

Purchase and Order Details:

  • Products or services purchased, quantities, and pricing
  • Delivery and shipping addresses

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs), mobile phone numbers, and other device information
  • Location data from your mobile device when you use our location-based services

Location Data:

  • IP addresses and browser types
  • Geolocation data when you interact with our apps or visit our websites

Feedback and Communication:

  • Responses to surveys, feedback forms, or user reviews
  • Content you generate, share, or submit through our platform

Social Media Information:

  • Data from social media platforms when you log in or connect your accounts (with your consent)
  • Profile information shared publicly on social media

Product Interaction:

  • Interactions with our products, including features used, content viewed, and preferences expressed
  • Data from product testing or research studies (with explicit user consent)

We collect this data through direct input from you, automated tracking technologies, and third parties who assist us in providing services.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform:

Necessary Cookies:

  • These are essential for navigating our website and using its core features.
  • They enable basic functionalities like account login, form submissions, and page navigation.

Preference Cookies:

  • Remember user preferences, such as language settings or display choices.
  • Personalize content delivery based on your choices.

Analytics Cookies:

  • Collect anonymous data about visitors’ behavior on our website.
  • Help us understand user trends, improve site performance, and enhance user experience.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control tracking preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus additional time as required by law or for legitimate business interests. When we no longer need your data, we securely delete or anonymize it, ensuring it cannot be associated with you.

Security Measures

Therapy for Young Adults German Speaking implements robust security measures to safeguard your personal information:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  • Access Control: Only authorized personnel have access to sensitive data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights (Geographic Location Depending)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Request the deletion of your data in certain circumstances.
  • Restriction: Limit our use of your data for specific purposes.
  • Data Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from discriminatory practices based on certain personal characteristics.
  • Appeals/Complaints: File complaints with supervisory authorities and seek redress if you believe your privacy rights have been violated.

To exercise these rights, please reach out to our privacy team at contact@therapy-for-young-adults-german-speaking.denvermentalhealthcare.com or through written correspondence. We will respond within the time frames prescribed by applicable law.

Changes to Privacy Policy

Therapy for Young Adults German Speaking reserves the right to update this policy from time to time, reflecting changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Information

For any questions, requests for information, or data-related inquiries, please contact us:

Email: contact@therapy-for-young-adults-german-speaking.denvermentalhealthcare.com
Address: [Privacy Team Contact Address]

We are committed to addressing your concerns and ensuring the protection of your privacy.